Terms of service.

Terms and Conditions of Big Sober Energy LLC Coaching, Mentorship, Workbooks, and Online Courses

Last Updated December 2024

NOTICE: These Terms and Conditions of Use are legally binding. It is your responsibility to read these Terms and Conditions of Use carefully prior to purchase, use, or access of any of our products, including online courses. These Terms and Conditions apply to Big Sober Energy Membership Community and the Free Minds, Free Spirits Membership Program, created by Big Sober Energy, LLC.

Terms of this Purchaser Agreement

All programs, products, courses, or services are owned and provided by Big Sober Energy, LLC (“Company” or “we” or “us” or “our”). The term “you” or “your” refers to any user or purchaser of said program(s), product(s), template(s), course(s), or service(s) (the “Program”). These Terms and Conditions of Use (“Terms”) govern and define how you are allowed to use and access Company’s Program. We reserve the right to update and change these Terms at any time, and will update them accordingly with the ‘date last updated’ at the top of this page.

You are legally bound to these Terms whether or not you have read them. If you do not agree with any of our Terms, please email us at adrienne@bigsoberenergy.com and we will make reasonable efforts to remove your name, email, and access to our Program and website(s).

Your Program Use and Consent

When you purchased a Program from us, you were given reasonable notice that these Terms existed. By moving forward with your purchase of the Program and further access to the Program, you agreed and continue to agree to abide by these Terms as well as any disclaimers and privacy disclosures contained in these Terms. You agree you are at least 18 years old or of legal age in your applicable jurisdiction to access the Program. Access to our Program(s) and related materials by a minor is a violation of use, and we reserve the right to terminate your access if such an issue is discovered.

Limited License. Subject to and in accordance with these Terms and other guidelines or instructions we include in the Program, we grant you a limited, non-transferable, non-sublicensable, non-exclusive, revocable license (“License”) to make individual use of the Program, including any Programs purchased by you. Your purchase of any Program only entitles you to view that Program in accordance with the foregoing License and is not a purchase of the software or content constituting or included in the Program. More specifically, unless explicitly authorized in these Terms or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Program(s). You may, however, from time to time, download and/or print one copy of the individual pages of the Program for your individual use, provided that you keep intact all copyright and other proprietary notices.

The License is for individual use. You may not assign or transfer any of your rights or obligations under this Section or these Terms to any person or entity and any attempt to do so is void.

We reserve the right to terminate your access to the Program at any time if we find that you have violated these Terms. We will make every attempt to notify you of any violation of these Terms and give you an opportunity to remedy the violation.

However, if you fail to remedy the violation or continue to Violate the Terms, we will terminate your access to the Program with no refund of fees.

Fees. Fees for Programs are set forth on the Checkout Page. We reserve the right to change Program Fees at any time. Time offline by either you or the Company will not impact the fees due.

Refunds. In order to honor the commitment of our existing and future clients, we do not offer refunds for private coaching, group programs, Programs, templates, subscriptions, memberships, or mastermind programs after the first seven days.

Recurring Payments. If you have signed up for a subscription or payment plan, you hereby authorize our continued access to your financial information stored by our third-party financial processing company referenced in this Agreement until your payment plan is complete, as set forth in your acceptance of the purchase terms upon checkout.

Subscriptions or Memberships. If you are on a subscription plan with no set end date and wish to cancel, you must email a written notice to adrienne@bigsoberenergy.com at least 30 days before your next billing cycle begins. If we do not receive your cancellation request at least 30 days before your next billing cycle begins, your cancellation will be processed in the next billing cycle. Exclusions include the first month of service in which written notice is required at least 20 days before your next billing date.

Late Payments. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

Chargebacks. You agree to make every attempt to request a refund prior to attempting a chargeback with your financial institution. In the event of a chargeback attempt, you expressly agree to forfeit any and all of our bonuses, affiliate bonuses, or other materials afforded to you in exchange for your original purchase of our Program. We reserve the right to present proof of your access and these Terms to the financial institution investigating the dispute.

Termination. You have the unilateral right to terminate your use and access to any of our Program(s). Please send an email to adrienne@bigsoberenergy.com to initiate this process. Termination will not excuse you from further payment. Upon confirmation of your termination, any and all outstanding balances will become immediately due and payable.

Intellectual Property. All images, text, designs, graphics, page layout, icons, videos, logos, taglines, trademarks, and service marks are owned by and the property of Big Sober Energy LLC or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained or provided in the Program is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including seeking financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.

You may:

* Access the Program for your individual use;

* Download and/or print any Program materials for your individual use;

* Use our trademarks and copyrighted materials with our prior written consent and proper credit and marking, namely, citing © Big Sober Energy LLC as the source of the materials and marking any federally registered trademarks with ® or common law trademarks with ™.

You may not:

* Re-sell or trade your access to the Program;

* Share the Program with anyone else who has not yet purchased it or opted to receive it;

* Reprint any portion of the Program, except as set forth above and for your own individual use;

* Republish any of the Program, in part or in whole;

* Distribute any of the materials contained in the Program or related materials and/or communications as your own;

* Reproduce and alter any part or whole of the Program for distribution as your own work;

* Claim ownership or use over any of our intellectual property without our prior written consent, which includes (but is not limited to): copyrights such as Program materials, worksheets, workbooks, lessons, videos, and more; trademarks such as names, logos, taglines or other unique source identifiers; or trade dress including the look and feel of the Program (and its related communications and materials);

* Use our Program or any related materials and/or communications in an unlawful way or for any illegal or unlawful purpose(s).

Request for Permission to Use Content. If you wish to use, publish or refer to any of our content, Program(s), or related materials, you must do so by requesting permission prior to commencing use of the same by emailing us at adrienne@bigsoberenergy.com.

Permission is not granted until you receive such permission in writing.

Civil and Criminal Penalties. Even though our Programs are not physical property, you can be charged with theft or face other civil or criminal penalties if you copy, steal, infringe, or otherwise violate these Terms. We reserve the right to prosecute infringers to the fullest extent allowed by criminal or civil statute in any jurisdiction allowed. You explicitly consent to personal jurisdiction in California by opting into or purchasing any Program or accessing its related communications and/or materials.

Your Materials and Contributions. By submitting a comment, photo, video, or other material(s) onto any website or platform owned or maintained by us, including but not limited to the online software platforms that we use to distribute our Program and related materials, you agree that we have a non-revocable, commercial license to republish your submission in whole or in part unless you explicitly state that we may not do so with said submission.

Model Release. You must own the copyright to any image(s) you use in our Program or related materials. You grant us a commercial license to any image(s) you submit to us by default, such as a Facebook profile photo or another profile image you voluntarily provide in accessing the Program, or that you provide voluntarily upon our request. Such a default or voluntary release of your image and likeness, as well as any wins, testimonials, or social proof shared with us may be used for any reasonable future business use.

Notification of Use. We are not obligated to notify you or anyone of our use in our own publications of photographs or other images that you submit to us by default or voluntarily.

Security and Assumption of Risk

Security. It is your responsibility to secure your username and password from theft or any other means of unauthorized use that would violate these Terms and Conditions of Use. We do not store any whole credit card numbers or payment information, and instead, these are processed through third-party processors such as Stripe or Paypal. By utilizing these payment processors to gain access to the Program, you indemnify us and instead assume any and all risk or liability for the security of the payment details, and agree to be bound by the third-party payment processor’s applicable terms and conditions of use.

Termination of Contract. You are expected to act with kindness and respect for your fellow students and coaches. If you show a lack of kindness or respect, you will be given a written warning. Should you continue to show a lack of kindness or respect after the warning, you will be immediately removed from the program, and your membership will be terminated without further notice and without a refund.

Confidentiality. Big Sober Energy LLC is not legally required to guarantee your right to confidentiality unless otherwise explicitly stated (such as in a subsequent client agreement or otherwise implicitly agreed upon as mandated by law or fiduciary duty). However, due to the sensitive nature of coaching, we will make every reasonable effort to provide a high degree of confidentiality. No meetings are allowed to be recorded by members or distributed in any format without prior written permission.

Assumption of Risk. By accessing our Program(s) and/or related materials, whether paid or unpaid, you assume all the risk of your access and any subsequent actions you choose to take as a result of the influence, information, or educational materials provided to you.

Disclaimers

General Disclaimer. To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with our Program(s), including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, personal interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits, loss of contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however, and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. We are not medical, legal, financial, or other professionals, or if we are, during the terms of this Program and related material(s), we are not offering our professional services and you expressly agree we are not acting in any professional capacity, including medical, legal, financial or otherwise during the term of this Program. This Program is for educational and entertainment purposes only. None of the Program or its related material(s) should be construed as medical, legal, or financial advice.

Results Disclaimer. While we may reference certain results, outcomes, or situations on this website or its related communications, you understand and acknowledge that we make no guarantee as to the accuracy of third-party statements contained herein or the likelihood of success for you as a result of these statements. You agree that you understand that individual outcomes will vary. We cannot guarantee your success merely upon access, purchase, or completion of our Program(s). Any results you see are not guaranteed or typical.

Third-Party Disclaimer. You acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any participant or user of our Program(s), including you.

Warranties Disclaimer. Big Sober Energy LLC makes no warranties as to our programs, products, services, programs, or program materials. You agree that programs, products, services, programs, or program materials are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the programs, products, services, programs, or program materials will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of the website or content is free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of our program, product, services, programs, or program materials in terms of their correctness, accuracy, timeliness, reliability, or otherwise.

Technology Disclaimer. We make reasonable efforts to provide you with modern, reliable technology, software, and platforms from which to access our Program(s) and related material(s). However, in the event of a technological failure, you accept and acknowledge our lack of responsibility for said failure, and while we will make reasonable efforts to support you, some technological issues are far outside our control and will require you to access support from a third-party provider, where We host our Programs.

Support Disclaimer. We cannot guarantee we will be able to find a solution to all issues presented. While we will make reasonable efforts to support you, some technological issues are far outside our control and will require you to access support from a third-party provider. Additionally, taking coaching advice is at your discretion and we will not be held responsible for unfavorable outcomes.

Medical Disclaimer. This membership is for self-development purposes only. It is not a substitute for medical, mental health, or substance use/addiction treatment. Big Sober Energy LLC is not nor does it represent itself to be a medical or clinical treatment provider. Big Sober Energy LLC is not responsible for nor does it guarantee any outcome that may result from using the included lessons or workbooks, participating in or watching the replay of any coaching sessions, posting in the group forum or WhatsApp chat, or using any of the suggested practices or techniques.

Availability Disclaimer. Big Sober Energy LLC is not a mental health or crisis support provider. We will not be available, nor should we be expected to reply to comments or requests for support 24/7. We make our best efforts to reply within 24 business operating hours. This is subject to adjustment in the case of emergencies and scheduled time off. We will make reasonable efforts to inform you of time offline in advance.

Errors and Omissions. This website is updated on a regular basis, and while we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete, or up-to-date. If you should see any errors or omissions and would like to let us know, please notify us at adrienne@bigsoberenergy.com.

Indemnification, Limitation of Liability, and Release of Claims

Indemnification. You agree at all times to indemnify and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to our Program(s).

Limitation of Liability. Big Sober Energy, LLC, and its affiliates, officers, employees, agents, partners, and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages, including damages for loss of profits, goodwill, use of data or other intangible losses, resulting from or incurred in connection with your use of our Program(s). We do not assume liability for any third-party conduct, accidents, delays, harm, or other detrimental or negative outcomes as a result of your access to our Program(s) and related material(s).

Dispute Resolution. You agree to notify the Company of any concerns or issues regarding the Program and to give the Company an opportunity to resolve those concerns or issues. If you and our Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then you explicitly agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing a civil cause of action. If a civil cause of action is filed by or against the Company related to the Program(s), the laws of California shall apply.

Non-Disparagement. If you are found to be slandering, libeling, or otherwise disparaging our Company, Program(s), or related materials, you will be immediately removed from the Program(s) and any related communications. We reserve the right to file a civil claim of action against you for any such damaging actions you take that materially harm our Company.

Miscellaneous

All Rights Reserved. All rights not expressly granted in these Terms and Conditions of Use or express written here are reserved by the Company.

Contact. If you have any questions about any term of these Terms of Use, please contact us at adrienne@bigsoberenergy.com.